Privacy Policy and Security.

Your privacy is paramount. If you order an item from our webstore, we collect some of your personal data in order to complete the purchase. We will explain in this policy what we do with your personal data. If you have any questions concerning the Privacy policy, please contact our customer services.

Data security

We will ensure that your personal data will be securely saved in our secure servers. Only for purposes described in the paragraphs below, we may forward your personal data to third parties, of which we require to treat your data only for the purposes they have received it and treat it with the same privacy policy procedures we execute. Please mail us immediately when you have the perception that your personal data is not used for the purposes as described in here.

Personal data treatment.

We may use your personal data and/or your visits on our webstore for several purposes as described below.

H-NTR webpage visit. To highlight items on our webstore you likely be interested in, we may use your personal data like IP-address, in combination with your previous order(s) and your searches saved in cookies.

Execution of orders. To deliver your order we require your personal data as described in the order form. If needed, we provide your data to others like delivery services to complete the delivery. Your personal data is connected to your order. Your order will be saved until the end of the warranty period.

H-NTR account. When you create an H-NTR account, your personal data will be saved in our secure servers and will be used when you want to log into H-NTR. We will use your personal data to track and trace your previous orders, if any.

Customer service. To optimize and expedite H-NTR customer services, any of your communication with H-NTR may be stored along with your personal data file. The collective of communications with H-NTR customers will be used to analyze and upgrade our processes and customer services.

Customer reviews. Our independent assessment body, will sent an email message to our customers including a link where you may leave a review of an item purchased or about H-NTR.

Personalized advertisements. Based on your search behavior on the internet and the use of cookies, our selected advertisement networks and media agencies may present personalized advertisements to you whilst you are on the internet. More on cookies, including how to turn them off, see further down in the paragraph Cookies.

Improving our webstore and services. In order to optimize our services, we could use your personal data by requesting you to join a no-obligation customer and market research. We could also ask specific agencies to execute the research, for we provide them with your email address, Of course the assigned agency will concur with our privacy policy procedures.

Fraud. Personal data may be used to investigate fraud. Upon request, we will provide customer data to government authorities.

Payments afterwards. If you buy items that you do not want to pay immediately, your creditworthiness can be tested. In order to offer you Klarna’s payment methods, we can pass on your contact and order details to Klarna during checkout, so that Klarna can assess whether you are eligible for Klarna’s payment methods and tailor these payment methods for you. Your personal data will be processed in accordance with Klarna’s privacy statement privacyverklaring van Klarna.

Business customers. We also will store data of business customers or partners. In case it is data of persons, we will treat them the same way as for our other customers.

Social media. If you are for instance on Facebook and you press like on a product or item, that item will be stored in your social media-account. We don not have access to your social media-account, however you can share that item with friends. If you ask H-NTR a question via your social media-account we may store your message and your account name in order to react on your message.

What we will not do with your data. We will not use your data to show you different prices as we present to all other customers. All our customers will see the same price of the items. We will not sell your personal data to others.

Personal data check. You can check or remove your personal data anytime. Just get in contact with us. Let us know if your data is still correct. Be aware that we need to have your personal data for you to order any items of our webstore. We also need your data to complete your order and delivery.

Cookies

We use cookies to make sure the webstore works fine so you can shop in an easy manner. Please find below more information about cookies.

H-NTR cookie policy. We use cookies and other techniques on our web store. Because we want to guarantee your privacy and improve the user-friendliness of your visit to our webstore, we think it is important to explain how and why we use cookies. In the following we try to provide as much as possible about the use of these techniques, including cookies

Responsibility of processing your personal data. H-NTR is responsible for processing your data. H-NTR is founded in 2018 in The Netherlands by young enthusiastic entrepreneurs, striving for innovation in both hunting and shooting sports.

What are cookies? Cookies are small pieces of text sent to your browser by a website you visit and will be used by H-NTR to recognize your next visit on our webstore. Cookies help us to improve our services and to make webstore adjustments in relation to your search behavior or “wishes”. You can set your browser so that you do not receive cookies while shopping.

Some other techniques used. JavaScript and web beacons are standard internet techniques that, together with cookies, ensure that a system can collect information (JavaScript), store it in simple text files (cookies) and then send it (web beacons). For example, by using cookies and other techniques, we ensure that:

• Surfing the web shop becomes easier for you;
• You do not always have to enter the same information when you visit our webstore;
• We can offer you special functionalities such as the wish list of your shopping cart;
• We can measure how our web store is used and where we can improve it;
• We can recognize which device you use when you visit us.

Third-party cookies. Cookies from third parties are also placed via our webstore. The privacy and cookie policy of the relevant company applies to the use of cookies by other companies. Below you will find which cookies we use:

Functional cookies or necessary cookies. Functional cookies ensure that our webstore functions correctly. For example, think of functionalities such as the shopping cart and checkout:

• The products you add to your wish list are remembered and stored;
• Your browser settings are saved, so that you can view our webstore optimally on your screen;
• The option to save your login details so that you do not have to re-enter them every time;
• It is possible to communicate with our customer service in our webstore;
• Detecting possible abuse or possible problems in our webstore, for example by registering successive failed login attempts.

Analytical cookies. With analytical cookies we collect statistics about the use of our webstore by users with the help of third parties. By measuring website usage, we can continue to improve our webstore for the benefit of our users. In this way we ensure that the experience with our webstore is continuously optimized. Among other things, the following data is stored:

• The IP-address, which is made anonymous;
• Technical features such as the browser you use (Chrome, Internet Explorer or Firefox) and the resolution of your computer screen and which device you use;
• When and for how long you visit or use the webstore;
• Which pages you visit in our webstore;
• From which page you came to the webstore;
• Whether you use the webstore’s functionalities.

Third party social media cookies. Social media cookies are cookies that enable functionalities of social media websites. You can think of a YouTube video with a product or a ‘like’ button for Facebook.

How do third-party cookies work?

The functional and analytical cookies are placed by us so that we can analyze the data. We recommend that you regularly consult the privacy and cookie statements of Hotjar, Freshdesk and Google. Social media cookies are placed by the social media websites themselves. When you click a social media button in our webstore, a social media cookie is placed. The social media party can recognize your IP address when you want to share a page from our webstore. For the cookies that the social media parties place and the data they collect with them, we refer to the statements that these parties provide on their own websites. We recommend that you regularly consult the privacy and cookie statements of Facebook, Google, YouTube, LinkedIn, Twitter, Instagram and Pinterest.

Browser settings.

If you do not want websites to store cookies on your computer, you can adjust your browser settings. You will then receive a warning before cookies are placed. You will then receive a warning before cookies are placed. You can also adjust your settings so that your browser refuses all cookies from third parties. You can delete cookies that have already been placed. Please note that you must adjust the settings separately for each browser, device and computer you use. We would like to indicate that if you do not want to use cookies, we cannot guarantee that our webstore works properly. It may that a number of functions of the webstore are lost or that you can no longer even see certain pages. How you can adjust your settings differs per browser. If you want to delete cookies, we recommend entering, for example, ‘Delete cookies’ in each search engine. Each browser has its own way of doing this.

Disclaimer H-NTR

 This website has been compiled with the greatest possible care. However, it may contain errors or omissions. We cannot accept any liability for this. Copyrights to text, images, names and logos in this webstore are reserved. You may not use, copy, distribute, transmit or publish them without the prior written permission of H-NTR.